A washing machine that finishes with a drum full of water is one of the most common faults — and often one of the cheapest to sort yourself. Here is what is usually going on.
What causes it
- Blocked pump filter — coins, hair grips and socks collect here. The number-one cause.
- Kinked or blocked drain hose at the back
- Blockage in the pump itself
- Faulty drain pump (motor burnt out)
- Blocked standpipe under your sink
Quick checks you can do yourself
Most drainage faults are free to fix. Grab a towel and a shallow bowl, then: find the small filter/trap flap at the bottom-front of the machine, put the bowl underneath, and unscrew it slowly (there will be water). Clear out anything trapped. While you are there, pull the machine out and check the drain hose is not kinked and the standpipe it feeds into is not blocked.
Is it worth calling someone out?
If it is just the filter or a kinked hose, you have fixed it for nothing. But if the filter is clear and it still will not drain, the pump has likely failed — that is an £90–£150 engineer job. On an older machine that has had other faults, spending £150 on a pump often is not worth it.
Not worth fixing? There is a cheaper way.
Rent a fully serviced washing machine from £25/month across Glasgow and the West of Scotland — delivered and installed this week, all repairs included. You speak to Alex.
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Old machine, or not the first fault it has had? Do not keep pouring money in. Read: is it worth repairing? or see rental pricing.